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We reply to everything, usually within 24 hours.
Send a message
Got a question before buying, a file that won’t open, or an idea for something you wish existed? Send it over.
A real person reads every message — usually me. Expect a reply within 24 hours, often much sooner.
Before you write, two quick ones:
–Lost your download? Log in and check My Account → Downloads. Everything you’ve bought lives there permanently.
–Didn’t get the email? Check spam and Promotions. If it’s genuinely missing, message us and we’ll resend it in minutes.
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